21/10/2022 09:29. Each region of the UK has its own gas and electricity distribution network operators (DNOs). To help us improve GOV.UK, wed like to know more about your visit today. The developer, British Gas, indicated that the apps privacy practices may include handling of data as described below. Direct Debit, New gas & electricity When this got rolled out I was relieved and excited because it was meant to make life easier, but it fails to do that. The gas meter in your pictures looks remarkably the same as the ones here. For more information, see the developers privacy policy. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. - Submit meter readings for more accurate bills. I should be due a bill anyday, I pay quartely DD. Together, they produce a 4- or 5- digit reading. For more information, see the developers privacy policy. Debit, Request a copy And if you opt in for Live Energy updates, you can track your energy usage in near real time with easy-to-read graphs2. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. Submitting my business energy meter reading, Business If theres something you cant yet do on our app, chances are you can do it online at britishgas.co.uk. Posted 1st Mar 2023 (Posted 4 m ago) This is just a rant, really. for landlords, businesses and professionalsSUPPORT Please use the link to my support page from the AppStore page or from the app itself (or simply go to http://grahamhaley.co.uk/meters/.Alternatively, contact me directly via my support pages and you will get a quick response. meters. - Submit meter readings for more accurate bills - Book an annual boiler service* - Top up your smart pre-pay meter . The inaccurate readings are attributed to the energy meters design, together with the increasing use of modern (often energy-efficient) switching devices. Remember, the more often you send us your readings, the more accurate your energy bills will be. The gas meter would not send meter readings. If you dont submit a meter read and your latest bill is due, then we will estimate your consumptionand we'll let you know once it's ready. Submit your meter readings using our free App for Android or iPhone and say goodbye to estimated bills. Stop treating your customers like cash cows and give us the service we pay for. Data privacy and security practices may vary based on your use, region, and age. The usage cost shown for my meters is inaccurate and most just show 0.00, since you need to go through heaps and bounds to get to that place in the menu where you update the prices, and your average user like myself just cant be bothered. Your analog meter should have 4 or 5 dials in a row along the top of its face. Nicky Ward. If you have a Smart meter but would still like to give us a meter reading you can submit them here. Anyone else had their British Gas Smart Meter stop picking data up. You can submit your opening meter reading online. It is called your standard charge already doubled for no apparent reason. quote. 427 Posts. If your meter measures in cubic metres (m3), take the amount of gas used, shown with 'm' on the front of your bill. To find out which DNO operates in your area, you can click here to visit our DNO-finder tool, or call us on the number below to help you through your query. Dont worry we wont send you spam or share your email address with anyone. Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. No. You can find the SSD on your welcome letter. You'll need to enter your email address, account number and postcode. British Gas said customers who take meter readings on 30 September have until Friday 14 October to provide them. 100 cubic feet = 2.83 cubic metres. For quick help and advice, why not try live chat. Read 2 more reviews about British Gas Evolve. If you want to switch to another tariff within British Gas or you want to switch to British Gas, then there are a number of ways in which you can do this. You could possibly save money by downloading this incredible app. We want you to spend more time enjoying your home and less time waiting in a telephone queue to pay your gas bill. Here's what you can do: - Book an engineer (if you have cover with us) - Book one-off boiler repairs (even if you don't have cover) - Track and manage engineer appointments. Guarantee, Submit a meter gas safety, EV charging points for Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. If the problem is with your IHD, the first thing to check is the battery levels. This step is not required for metric meters as they are read directly in cubic metres. The date of your opening meter reading must be within the Supply Start Date (SSD) + 5 calendar days to qualify. Get a quote for Its your energy-saving app Got a smart meter? Energy FWiW, mist/fog/rain can all affect the transmission range of a gas meter. Number/link. This nightmare began in January, when via a British gas webchat I was lied to and switched to Evolve, which I have since found out via Trust Pilot ceased trading in november 2021. You can submit your final meter reading online. Apple's iPad APP OF THE WEEK (UK and Ireland), March 2011AppStore Rewind 2011, one of Apple's favourite iPhone finance apps of 2011 (UK and Ireland)Closely monitor your household energy and water usage and the chances are you will SAVE MONEY!This useful application makes it easy to monitor your household utility meters. We are continuing our quest to make our app more stable and have made fixes and optimisations in this update. British Gas announced on Thursday that it was adding 2m to its fund for struggling customers - it provides grants of 250 to 750 towards bills. 999, Log business energy, Leave British Gas British Gas asked me for meter readings which I submitted. bill, Energy bill The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. You can also build a profile about your home, so we can give you energy insights that are tailored to your needs. Safety starts with understanding how developers collect and share your data. Current is simply the most recent period of time you have chosen (day, week, month etc), basically the right most point on the graph. Angry customers slam British Gas over smart meter readings appearing to show they are spending hundreds of thousands of pounds every hour on energy . The Citizens Advice consumer service can assist you with this and provide independent advice on energy supply. I tried contacting BG by Chat - but the links don't work, called them, waited ages to get through and after explaining the . When reading a gas meter, read and write down the numbers as shown on the dials from left to right (opposite of an electric meter). Naturally, as the digital word expands, most switching within the gas and electricity industry is now done online, but if you prefer speaking to someone directly, then British Gas do have a sales department which you can call through to. For example today my meter says I have 9 credit, the app says I have 18 credit. This app has been updated by Apple to display the AppleWatch app icon. Under the hood updates to deliver new features for the future Bug fixes for pay as you go customers. Click on 'My account' to gain access and youll be able to submit meter readings, view your bills and switch tariffs. Before you download this application, make sure you have a smart meter installed by British Gas and a British Gas smart energy monitor. business, Services Give us a call to find out more about automatic meter readings. If neither of these are the problem, you should contact British Gas through their live chat service or by calling 0333 202 9816. Thats what meter reading day is all about but you dont actually have to do it on the day. Need more help with your meter? Here, the electricity being consumed no longer has a perfect waveform, instead it acquires an erratic pattern. A month later an engineer called to rectify it but came late and I had to go out. Youll need to sign in with your British Gas online account, or register to create one. **Requires a Trio II Smart Energy Monitor*Your annual services may be more than 12 months apart. Nov 25, 2022. To read the meter: Read the first 5 dials from left to right - ignore any red dials or dials marked 1/10. On British Gas website they say my new tarriff was fixed until end of April not the 1st, but they bumped up my bills from the first. Your bill will reflect any price changes which may happen. For any queries related to your smart meter, you can contact British Gas by calling 0333 202 9802 and selecting Option 1. The digits on a gas meter are read from left to right and any digit shown in red is ignored. in. If you cant get to your meter, your energy supplier might be able to give you extra help to read or move your meter. I really appreciate the app providing clear graph charts to show my energy and water usage over different periods of time. connections, Request a smart The developer will be required to provide privacy details when they submit their next app update. NIE Networks (NIE) is responsible for reading your electricity meter and will visit your home four times per year to do this. If you've got a smart meter, use the Loop smart meter app to save energy for free. - Top up your smart pre-pay meter. wait until you see '01' with numbers followed by 'M3'. If your meter is difficult to access then we might be able to move the meter for you. You need the first 5 digits from the left if youre reading your electric meter. Absolute waste of time. Dont include personal or financial information like your National Insurance number or credit card details. He was spending an extra 30 a month on water than he needed due to a leak. The app can only show you the cost of your energy if you enter your rates. If you don't do this, then yes it will show 0.00 (hardly inaccurate). Your bill will also reflect any price changes which may happen. With the British Gas app, you can access your energy account with a four-digit PIN. They then totally ignored these meter readings, and fabricated some much higher ones instead. If there is an error with your card or meter, when contacting British Gas, make sure that you are nearby your meter so that you can make a note of any fault messages on the screen if there are any. meter reading, Energy Once youre in, you can check your account details and switch tariffs in the 'About me' section. The app only has electric data for February . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. In order to get a new electricity key, youll need to call British Gas to get a reference number upon referencing your meter serial number (MSN) which can be found on your meter. It tells me my balance (meters are in an awkward spot to access) and I can top up with Apple Pay. Let us set everything up for you and leave you with one less thing to think about when moving house! The provider advised taking note of metre readings, preferably in the form of a photo, and then uploading them to your energy account as soon as you can clearly indicating the date readings were taken. businesses, Get a copy bill or The following data may be collected but it is not linked to your identity: Privacy practices may vary based on, for example, the features you use or your age. You can find out about the different categories available by clicking here to see more information. With an imperial meter the part units are often displayed in the form of a dial as illustrated above. electricity connections, Switching to British In the Netherlands those smartmeters (electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. You want to spend time enjoying your home, not running it. The conversion factor from cubic feet to cubic metres is 0.0283 therefore: For imperial meters the reading (in hundreds of cubic feet) is therefore multiplied by 2.83 to convert to cubic metres (if the reading to the supplier was provided in cubic feet then this should be multiplied by 0.0283). howmuchcaniget Forumite. 10 replies 809 views. Customer Service. Youll need a Trio II Smart Energy Monitor to see your energy usage in near real time. If the GAS LED light is not flashing you will need to contact your supplier. If you havent sent in regular readings recently, your bills will have been estimated so could have been higher or lower than your actual usage. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Lets face it: paying a bill isn't fun. these uncertain times. 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